It seems that the tactics of diplomacy would be useful for psychiatrists. So many of them challenge someone's assertions as lacking merit that the patient simply shuts down or hardens their positions. In order to reach someone the first step is to sincerely and truthfully acknowledge that someone's feelings and view of their problems is real and possibly even valid. Many studies show that attacking a person's view of themselves or the world increases entrenchment of those positions. To get someone to move, attacking is, therefore, not the best option. First get on the patient's side and then make small challenges in an open way that does not include deceit.
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